Legal Team
PwC’s International Business Reorganisations (IBR) team has undergone a transformative journey, showcasing how LegalTech can change the legal function. Faced with the growing demand for efficiency and strategic value, the IBR team adopted technology to streamline large-scale, multi-jurisdictional projects. By fostering collaboration between lawyers and technologists, engaging team members in tool design, and embracing a culture of continuous innovation, PwC’s IBR team has achieved enhanced accuracy, consistency, and speed in project delivery—demonstrating the potential of LegalTech to reshape legal operations for greater impact.
Source: pwc
PwC's international business reorganisations (IBR) team's transformation journey offers a blueprint for changing legal functions through technology. Faced with delivering increased value amid resource constraints, the IBR team overhauled their approach to complex, multi-jurisdictional projects. The results were significant: streamlined project management, enhanced document processing, and accelerated timelines. By leveraging legal technology, the team shifted focus to high-value services, improving client collaboration and project navigation. This success hinged on strategic resource allocation, adaptive work methodologies, and comprehensive team engagement.
The transformation extended beyond mere tool adoption. Resource allocation involved substantial time investment from both legal and tech experts, ensuring tools addressed real-world pain points. Work methods underwent a fundamental shift, with the team scaling up service delivery centers, appointing tech champions, and tracking digital tool usage. Crucially, lawyer involvement in tool design tapped into their expertise while enhancing their digital skills, driving engagement and ownership. This bottom-up approach, combined with leadership support, created a culture of innovation and continuous improvement.
PwC's experience underscores that digital transformation in legal practice is an ongoing process, not a one-time event. The IBR team's journey reveals the importance of embedding technology into the core of legal operations, constantly re-evaluating processes, and remaining open to emerging technologies. Their strategic alliance with AI start-up Harvey signals the next frontier, potentially redefining legal service delivery. This case study illuminates the path forward for legal teams grappling with digital transformation, demonstrating that success lies in fundamentally reimagining how legal work is conducted.
The key takeaway: effective digital transformation in law requires a holistic approach that marries technology with strategy and, crucially, people.
Read more: pwc