Source: EY

EY recently partnered with a major financial services provider to modernise their legal operations, setting a new standard for efficiency and strategic impact. General Counsels (GCs) are under increasing pressure to deliver cost savings while driving business value. EY’s solution provided a comprehensive platform that allowed the legal team to track and manage workflows in real-time, enabling the GC to allocate resources strategically and automate routine tasks. This streamlined approach ensures that high-value work is prioritised internally, while lower-value tasks are effectively managed, reducing internal resource strain.

The transformation gave the GC unprecedented visibility into the department’s operations through a centralised dashboard. This transparency helps track work sources, assess throughput time, and analyse costs, similar to an IT ticketing system but tailored specifically for legal workflows. With real-time insights, the GC can make data-driven decisions about task delegation, resource allocation, and identify areas for further improvement. For example, routine administrative tasks can be automated or outsourced, allowing the in-house team to focus on more impactful work that supports business objectives.

EY’s approach doesn’t just streamline processes; it enhances the legal department’s strategic role within the organisation. By leveraging actionable insights, the GC can now align legal operations with broader business goals, maximising productivity and minimizing costs. This tech-enabled model empowers GCs to focus on high-value contributions while maintaining a lean, efficient operation. It’s a forward-thinking approach that allows legal departments to adapt quickly, operate cost-effectively, and deliver tangible value to their organisations.

Read more: EY