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The Rise of Platform Solutions in Legal Tech: Why Fragmentation is Fading

The Rise of Platform Solutions in Legal Tech: Why Fragmentation is Fading

Legal Team

The legal tech industry is shifting from fragmented, single-purpose tools to integrated platform solutions. According to the ILTA 2023 Technology Survey, more than 50% of firms have adopted cloud-based solutions, and 75% are using unified communication tools like Microsoft Teams. This trend reflects the growing demand for comprehensive platforms that streamline legal operations, enhance collaboration, and provide data-driven insights across multiple functions, like matter management and risk analysis. As the industry consolidates, these platforms will become the go-to solution for General Counsels and legal departments.


For years, the legal technology landscape has been characterised by fragmentation, with multiple tools that often fail to integrate seamlessly across various functions. General Counsels (GCs) and legal departments have been forced to rely on point solutions that focus on singular pain points—whether it’s matter management, document management, or risk analysis. This fragmented approach results in inefficiencies and data silos that undermine the goal of improving overall legal operations.

However, the legal tech industry is shifting toward platform-based solutions that unify these disparate tools. According to the ILTA 2023 Technology Survey, over 50% of firms are adopting cloud-based solutions, particularly for Document Management Systems (DMS). This trend indicates a growing preference for solutions that can handle multiple legal functions in a more cohesive manner. Additionally, 75% of organisations now use unified communication tools like Microsoft Teams, underscoring the need for platforms that can seamlessly integrate not just legal tools, but also broader workplace collaboration technologies.

As legal technology evolves, the focus is on creating solutions that allow teams to work more efficiently and effectively. The shift from isolated tools to integrated platforms will likely lead to significant improvements in legal operations, as these platforms offer a more cohesive approach to managing legal workflows. By offering better connectivity between different functions and improving data visibility, platform-based solutions can help legal teams reduce redundancy, ensure data consistency, and respond more quickly to the demands of modern legal work. The rise of these integrated platforms marks a key moment in the evolution of legal technology.

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