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Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.


What data do we collect?

BriefBox may collect the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • User registration and other information entered into the user profile section, including regarding your professional qualifications.
  • Professional details and information regarding our interactions and transactions with you.
  • Information regarding how and what you interact with inside our platform.
  • Billing and payment information.
  • Any information users volunteer while using the BriefBox website.

The collection of data is limited to information necessary to carry out company objectives in providing Services to you.

How do we collect your data?

You directly provide BriefBox with most of the data we collect. We collect data and process data when you:

  • Register online for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser's cookies.

BriefBox may also receive your data indirectly from the following sources:

  • Social networks when you interact with our services and marketing activities or grant permission to us to access your information.
  • Recruitment agencies and background screening providers that BriefBox uses as part of our careers and recruitment process.
  • Publicly available sources such as data in the public domain.
  • Depending on your account settings, other users may provide personal information about you (such as endorsements and feedback).

How will we use your data?

BriefBox collects your data so that we can:

  • Provide products and services to you and manage your account.
  • Administer BriefBox's business, including billing and debt recovery, testing and maintenance of the website, product development and market research, managing, monitoring, planning and evaluating our services, and investigating, preventing or taking action regarding any breach or suspected breach of the terms of use or any law.
  • Email you with special offers on other products and services we think you might like.
  • For potential employees/contractors, to evaluate your application, make hiring decisions, and evaluate your authorization to work.

If consented to, BriefBox may share your data with our partner companies so that they may offer you their products and services.

When BriefBox provides you with products or services, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

All Workrooms used and shared by registered users are private and confidential. Any information, including personal information, contained in Workrooms is not used by BriefBox, or any other person, for any purposes other than to facilitate communication and exchange information between the registered users involved. We will not disclose information contained in the Workroom to any person except to comply with a legal obligation (such as a subpoena or court order).

Any new purposes for use will be reflected in an updated Privacy Policy and published on this web page.

How do we store your data?

BriefBox securely stores your electronic data in Azure Cloud - Australian East region or in the region of your company's choice for our dedicated tenancy instance. Please see the Security section of our site for more details about our security commitments.

BriefBox will keep your personal data for as long as we are providing products or services, and for a period of 6 years after such time. Once this time period has expired, or upon express request by you, we will delete or anonymise your personal data.

Certain information may be collected in paper-based documents (such as formal correspondence and legal documentation) which may be converted to electronic form and the original paper-based documents securely destroyed. Information which is retained in paper-based form is held securely at our premises or in facilities within our control.

We maintain physical security over our paper and electronic data stores, such as access controls and security systems at our premises and data centres. We also maintain computer and network security such as firewalls, data encryption and access controls (user identifiers and passwords) to control access to our computer systems.


BriefBox may like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop BriefBox from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email .


Personal information which users volunteer while using our website (such as information in a user profile) will be visible to other Users. Users can control which users and groups of users can view their personal information by changing their account settings.

BriefBox may disclose (and you consent to BriefBox disclosing) your personal information to third parties for the purposes for which it is collected and for related purposes.

This includes disclosing your personal information:

  • to BriefBox's external advisors, service providers, subcontractors and suppliers so that they can provide professional, financial, technical, administrative or other advice and services in connection with the operation of the website and BriefBox's business;
  • to our commercial partners and affiliates for the purpose of those parties contacting you for direct marketing of their products and services (where consented to).
  • to any person who acquires or expresses an interest in acquiring all or any part of BriefBox's business (subject to that person giving BriefBox a legally binding confidentiality undertaking);
  • to courts, law enforcement authorities and other persons as required or authorised by or under law (including in response to subpoenas, court orders, warrants and other legal authorities); and
  • to other persons with your consent.

What choices are available regarding your data?

BriefBox would like to make sure you are fully aware of the choices you have regarding your data. Every user may exercise the following:

  • Access - If you are a user, most personal information BriefBox holds about you is accessible via the website and is able to be accessed and corrected via the ordinary functionality of the website. You may request BriefBox for copies of your personal data. We may ask for additional information to verify identity and/or charge you a small fee for this service.
  • Rectification - You may request that BriefBox correct any information you believe is inaccurate. You may also request BriefBox to complete information you believe is incomplete. Any updated or corrected information may be communicated to third parties as applicable.
  • Erasure - You may request that BriefBox erase or anonymise your personal data, under certain conditions.

If you make a request, we will respond to you within a reasonable time period. If you would like to exercise any of these choices, please contact us at our email:

Should a data request be denied, BriefBox will notify you of the reason for denial.


Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

BriefBox uses cookies in a range of ways to improve your experience on our website, including keeping you signed in and understanding how you use our website.

There are a number of different types of cookies, however, our website uses:

  • Functionality - BriefBox uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising - BriefBox uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. BriefBox sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
  • Behavioural Analytics - BriefBox uses third party web analytics from multiple vendors to analyse website traffic and your visits to our websites, including Google Analytics, TrackJS and Azure Application Insights. Please review their respective privacy policies. More information can be found in the respective vendors' public policies.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.


BriefBox takes reasonable steps to protect your personal data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free.

Please see the Security section of our site for more details about our security commitments.


BriefBox uses certain subprocessors to assist it in providing its Services as described in our Terms of Service. A subprocessor is a third-party data processor engaged by BriefBox that may have access to or process user content, which could include Personal Information.

Criteria for Selection

BriefBox employs a stringent selection process for all subprocessors. We take commercially reasonable steps to evaluate the security, privacy, and confidentiality practices of potential subprocessors both prior to their onboarding and on an ongoing basis. This ensures that they consistently meet or exceed the standards we've set for privacy and data protection.

Current Subprocessors

BriefBox uses the following subprocessors to perform various functions related to our services:

Entity NamePurpose for ProcessingEntity CountryAuthorised to Receive Personal Information
Microsoft AzureHosting / Cloud PlatformAustraliaYes
IntercomCustomer SupportUnited StatesYes
Twilio, Inc. Email communications about Customer’s use of the Services and related product engagementUnited StatesYes

Privacy policies of other websites

The BriefBox website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

BriefBox keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 25 May 2023.

How to contact us

If you have any concerns or questions about BriefBox's privacy policy, the data we hold on you, or you would like to exercise any of the choices defined above, please do not hesitate to contact us.

Email us at:

You may make a complaint about privacy to the relevant privacy regulator, depending on your location. If you are unsure how you can make such a complaint, please contact BriefBox on the above listed email and we can help guide you.